33e, Ilia Chavchavadze Avenue, Tbilisi/Georgia
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Mystery Consumer Research
PMO conducted an organizational development project, "Mystery consumer research" for Smugglers, an alco store chain. The project consisted of three rounds of mystery customer research and an anonymous survey of the store chain staff. By reviewing internal documents and conducting extensive interviews with the management, PMO team utilized our Sales Diagnostic Tool to analyze sales performance thoroughly. As a result, we have developed recommendations to enhance both corporate sales and management systems.
Final evaluation of the project “EU4Youth: Social Entrepreneurship Ecosystem Development (SEED) for Green Growth in Borderline Regions”
Human Resources System Modelling for Tbilisi Legal Entities of Public Law (LEPLs)
Executive Roundtable sessions (ERTs) on Fundraising and Proposal Development for Guria Non-Governmental Organizations (NGO)s
The Cost-Benefit Analyzes of Economic Reforms: Law on Valuation Regulation
Executive Roundtable sessions (ERT) on Fundraising and Proposal Development for Adjara Non-Governmental Organizations (NGO)s
Executive Roundtable Session (ERT) on Strategic Communication
Research on the Upcoming Regulation of Professions in Georgia and their Respective Occupational and Educational Standards
Improve Customer Service Practice for the National Agency of State Property (NASP)
Strengthening Institutional and Human Resource Management Capacities of Bolnisi, Dmanisi, Kutaisi, Marneuli and Rustavi Municipalities
Development of Pasture Management Plan and Business Models in Dmanisi, Gurjaani and Kazbegi Municipalities