Organizational Development Project for Alco Retail Group
The project aimed to study Alcorium and implement its organizational development activities, such as organizational strategy, including marketing strategy, organizational structure, development of HR documents, service improvement, standardization, in-house training, and recommendations for organizational improvement.
PMO consultants thoroughly reviewed the organization's internal documentation, conducted face-to-face interviews with both Alcorium management and network and office staff, conducted anonymous network research, in-depth analysis of problems, and mystical evaluation of stores. Following this organizational diagnosis, market research was conducted at both local and global best practice levels. At the end of the project, numerous Alcorium organizational development documents were provided to the client. A team of consultants has developed an algorithm structure, job descriptions, and motivation system to increase employee engagement and efficiency for both store and Back Office staff. The PMO consultants also developed a three-year organizational and marketing strategy and their respective one-year action plan; A standard service document was created, including the service process and its standardization.
Project outcomes:
Assessing and reporting the impact of digitalization and digital proximity tracing on national contact tracing programmes in Eastern Partnership and Western Balkan countries during the COVID-
Supporting Rural Development Agency (RDA) in Modernization of its HRM System
Final Evaluation of the project “Municipal Service Quality Assessment Toolkit (MUSQAT)”
Cluster diagnostic studies of the greenhouse, local cheese, and honey in Samegrelo-Zemo Svaneti region, Georgia
Support to Establish a Business Support Service Facility for Small and medium-sized enterprise Wineries in Georgia
Training Concept for the SME Target Group in Georgia
Support facilitation of the organizational development
Executive Round table session (ERT) on Employee Performance Appraisal System Modeling
Study to identify opportunities for commercialization of Scale-Appropriate Technologies for rural Small and medium-sized enterprises in the agriculture and manufacturing sectors
Cost-Benefit Analysis (CBA) of Policy Reforms on E-Commerce Legal Framework
Final Evaluation of the Project "Implementing LEADER in Mestia Municipality for Better Livelihoods in High Mountainous Regions of Georgia"
Technical Assistance for a feasibility assessment of a Business Services Yard (BSY) for the sale of wood products at Nedzvi Managed Reserve (NMR)
Evaluation of the project "Better Education, Participation in Decision-making and Access to Services for Children and Youth"
National Survey of Business Associations, Business Support Organizations, and Regional Businesses in Georgia
Cost-benefit Analysis (CBA) of Economic Reforms on Tourism Legal Framework