Research in 11 selected municipalities to examine social service and assistance process during the COVID-19 pandemic

The Purpose of the assignment is to evaluate social service and social assistance delivery process within the 11 municipalities of Georgia, with key emphasis on the impact of Covid19 pandemic. Within the framework of the project our team conducted qualitative and quantitative research to evaluate the social service and social assistance delivery process and identify existing challenges in terms of institutional, legislative and HR capacity of municipalities, hindering timely delivery of target-oriented social assistance for different social groups. Based on the study results our team will identify key gaps and prepare recommendations for improving the social service and social assistance delivery process in different municipalities of Georgia.